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Setting Up iCloud Email In Windows 8 Mail App

[Update: Setting Up iCloud Email In Windows 8.1 Mail App]

Setting up iCloud email in Windows 8 mail app is not that simple, especially, because certain support documents of Apple or Microsoft are not correct in all details. Very important are the SSL-settings mentioned in the later text.

Here we are:

In the Mail App go to settings, account, add account and choose ‘IMAP’ for setting up iCloud email. The following settings should be filled in:

  • Username = …@me.com
  • imap.mail.me.com, SSL = on, Port = 993
  • smtp.mail.me.com, SSL = off, Port = 587
  • Outgoing server requires authentication = yes
  • Use the same username and password to send and receive email = yes

It is very important to switch on SSL for IMAP and off SSL for SMTP!

Stay tuned! ;-)

About 

Hi there,

my name is Gee Are and I’m the founder and owner of this blog called miApple.me.

miApple.me - Blogger and Online-Journalist. Applemaniac - Keen On Apple Products! Technomaniac - Your Problem Solver For Microsoft And Apple Related Issues!

Grown up with a Commodore C64 and Basic in the 80's. More than twenty years of experience with Windows PCs. Since 2011 keen on Apple and Apple products.

I post about my personal Microsoft and Apple products and problems on miApple.me. I provide solutions to problems people are faced with.

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33 replies
Newer Comments »
  1. Andi
    Andi says:

    Thanks! my iCloud account Works now, but the push Setting Reports an Error. I have to Set the Account to Poll every 15 minutes. What could be the Problem?

    Reply
    • Gee Are Pabst
      Gee Are Pabst says:

      Hi Andy,

      I don’t really know, but I’ve got new email download set to ‘Every 30 minutes’ (default option). Maybe restarting the PC helps to overcome this issue, too.

      Cheers,
      Gee Are

      Reply
      • Andi
        Andi says:

        I have tried to set the account up on different Windows 8 PCs and my Surface, but the result ist always the same. The Windows mail App seems to be incompatible with Apple’s push mail IMAP implementation :-(.
        Do you also get an error message after activating the push mail Option?
        I can activate it, but when I leave the Settings and enter them again, there is red text message asking me to check the account.

        Reply
        • Gee Are Pabst
          Gee Are Pabst says:

          Dear Andi,

          what do mean by ‘push option’? I did’nt find any push option, only the option ‘Download new email’ with selection of 15, 30 minutes, hourly and manual. I chose 30 minutes and it works for me (Windows Mail App). Beside this, Outlook 365 Preview works, too. But Outlook 2010 doesn’t work with iCloud on Windows 8 in my case.

          Cheers
          Gee Are

          Reply
          • Andi
            Andi says:

            You can activate another option (the first one in the menu) for 3 accounts. In german it is called “Sobald Elemente ankommen” (probably “As soon as elements arrive” in English).
            Polling for E-Mails every 15 minutes works without a problem, but I would like to use this “push” option. It works for my live/Microsoft account and my Gmail account, but when I activate it for iCloud I get an error Message…

            Reply
            • Gee Are Pabst
              Gee Are Pabst says:

              You’re absolutely right. It is named ‘As items arrive’. But this push option is only possible for Exchange-type accounts, not for ‘other accounts’ like IMAP. In my description the iCloud email is set up as an IMAP account. This means no push option…

              Update: Are you located in Germany? Then read this: http://support.apple.com/kb/TS4208?viewlocale=en_US
              Due to a patent fight Apple is not allowed to serve ‘push email’ in Germany….

              Reply
              • Andi
                Andi says:

                Well, it works for Gmail Accounts and why do I see the option, if accounts of that type don’t support push?
                I thought iCloud uses the IMAP Idle standard for push-mail. On Mac OS X the iCloud account is a normal IMAP account and has push mail support.

                The patent prohibited push stuff should only apply to the implementation in iOS, where Apple does not use the IMAP idle protocol but its own push notification service (which sends a notification that then triggers the email app to fetch the new message… and I think this “technique” is the one that it patented.)

                It’s really obvious that the two universes Apple and Microsoft seem to make it really difficult to share services like mail, contacts, calendar.
                You can set up a Microsoft/Live account on iOS as Exchange ActiveSync Account, but this is not allowed (if iOS can do it MAc OS X should be able to do it too) on Max OS X. There is no way to share contacts and calendar! And my Live mail account can only be used with POP3 from OS X.
                On the other hand there is no way to use iCloud contacts or calendar with Windows RT or Phone.
                The “best” way of sharing all these things is to use a Google Account for mail, contacts and calendar, because Apple and Microsoft both support Google Accounts relatively well.

                Reply
                • Gee Are Pabst
                  Gee Are Pabst says:

                  I agree with you that a Google account is the best available option if you want to get these two different systems connected. The other option is to stick only to one single system. For me, I’m sure that in the near future I will cancel the Microsoft option and I’m going to switch completely to the Apple ecosystem….

                  Reply
  2. Ken
    Ken says:

    Do you have any idea about Windows Phone 8? I used this for my laptop on win8 but it doesn’t work on WP8, I’m receiving mail easily, but nothing will send.
    Any thoughts?

    Reply
    • Gee Are Pabst
      Gee Are Pabst says:

      Dear Ken,

      I do not have a Windos Phone 8, but a Windows Phone 7. The settings are:
      - Incoming email server: mail.me.com:993:1
      - Outgoing (SMTP) email server: smtp.me.com:487:1
      - Checked: ‘Outgoing server requires authentication’ and ‘Use the same username and password for sending email’
      - Unchecked: ‘Require SSL for incoming email’ and ‘Require SSL for outgoing email’

      Maybe this could help.

      Cheers
      Gee Are

      Reply
    • David Shipley
      David Shipley says:

      i get the same issue. Invalid certificate on WP8.
      Funnily enough it worked fine on WP7.5

      I copied the exact same settings from one phone to the other, but it does not work.
      Looks like extra security configs are present in WP8 that will not allow the apple certificate.

      Reply
      • Gee Are Pabst
        Gee Are Pabst says:

        That’s really curious! It seems that there are different iCloud settings for Windows 7, Windows 8, Windows Phone 7.5 and Windows Phone 8!
        I’m asking myself if Microsoft does this on purpose…

        Reply
        • JSmithWP8
          JSmithWP8 says:

          I am using a Windows Phone 8 and I can get email to download, but I can’t send email. I’ve tried the SMTP settings listed above for Windows 8 and everytime I try to send an email I get a prompt that tells me to reenter my username/password. It won’t do anything else until I delete the message from the outbox.

          If I try to settings you list for Windows Phone 7 it just says Syncing, but doesn’t actually do anything.

          In both cases as long as there is a message in the outbox the phone won’t sync. Once I delete the message in the outbox it downloads email fine.

          Reply
  3. Lesane
    Lesane says:

    Do outgoing mails also sync with these settings?
    What i mean is: when i send an email from my iphone, i can see that email also on my ipad in the sent folder.
    When i send an email from my windows 8 mail app, will that also sync to the sent folder on my iphone and ipad? Since the server is ‘smtp…..’

    Reply
  4. Sue
    Sue says:

    After struggling for a very long time we decided to see if a clever person could help us….. And within seconds we’d done it. Thank you very much.

    Reply
  5. zach
    zach says:

    Just got a surface 2 and cannot get the mail app to send emails with your setting using my icloud credentials. Not sure what else I should try.

    I do have the outlook 2013 working but for ease of use would really like to get the mail app working. Any other ideas that I can try.

    Reply
    • Gee Are Pabst
      Gee Are Pabst says:

      Hi Zach,

      does this mean you can receive emails, but not send email? If so, try to change the SSL settings to ‘off’ for IMAP.

      If you still fail, then submit your settings here, except private information (hided by ‘XXX’. I will have a look into it later.

      Cheers,
      Gee Are

      Reply
  6. Dick
    Dick says:

    Thanks this worked well. Windows 8 is nice but quirky!
    What will happen with the me.com address or will it be transparent with icloud.com ?

    Reply
    • Gee Are Pabst
      Gee Are Pabst says:

      Hi Dick,

      thanks for the feedback! Emails sent to icloud.com will be delivered to me.com address, too. This is organized by the Apple email servers meaning the above settings work for both email adresses at the same time.

      So far I know, new Apple users have only an option to get an icloud.com address. Hens, these ones have to put in …icloud.com.

      Cheers,
      Gee Are

      Reply

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