Windows Phone logo

Fixing iCloud Email Set up On Windows Phone 7 And 8

Update: Windows Phone 8.1: Setting Up iCloud Email, Calendars And Contacts
Windows Phone logoIf outgoing iCloud emails are not sent, changing the IMAP and SMTP settings of your iCloud email account on Windows Phone 7 or Windows Phone 8 fixes the problem. An additional problem is the message ‘Attention required’ which is solved in the same way. Normally, you set up your iCloud email account on a Windows Phone filling in your iCloud email address and your password. However, this is not working for some people any more. The same happened to me some days ago.

The standard procedure for setting up a iCloud email account on Windows Phone 7 or Windows Phone 8 is as follows:

  • Go to ‘Settings‘ and click on ‘emails + accounts‘.
  • Push ‘+ add an account‘ and select ‘another account‘.
  • Fill in your iCloud email address and your iCloud email password and click on ‘sign in‘.
  • Now your iCloud email account is set up. You can receive emails, but you cannot sent any.

To fix the problem, you have to change some IMAP and SMTP settings:

  • Go to ‘Settings‘ and click on ‘emails + accounts‘.
  • Click on your iCloud email listed and scroll down to ‘Incoming email server‘ and change ‘‘ to ‘‘.
  • Then go to ‘Outgoing (SMTP) email server‘ and change ‘‘ to ‘‘.
  • Everything stays checked, SSL for both, authentication and use same username and password.
  • You will be asked to ‘update your password for and press Save‘  for the very first time you entered your iCloud email account after the changing. Done!

Note: If ‘Attention required‘ is displayed below your iCloud email account, updating your account information will not work.

You have to delete your account on your Windows Phone (tap on the account name until ‘delete‘ is displayed) and set it up again. Hurry up with getting the IMAP and SMTP settings changed!

Changing the IMAP and SMTP settings of iCloud email on Windows Phone 7 or Windows Phone 8 fixes the SMTP set up and the ‘Attention required’ problem. 

Stay tuned! 😉


Hi there,

my name is Gee Are and I’m the founder and owner of this blog called - Blogger and Online-Journalist. Applemaniac - Keen On Apple Products! Technomaniac - Your Problem Solver For Microsoft And Apple Related Issues!

Grown up with a Commodore C64 and Basic in the 80's. More than twenty years of experience with Windows PCs. Since 2011 keen on Apple and Apple products.

I post about my personal Microsoft and Apple products and problems on I provide solutions to problems people are faced with.

    Find more about me on:
  • facebook
  • flickr
  • googleplus
  • linkedin
  • pinterest
  • skype
  • twitter
  • youtube
4 replies
    • Gee Are Pabst
      Gee Are Pabst says:

      Hi Dave,

      maybe your iCloud email is on another server than mine is. Try instead of “”:

      – or
      – or
      – …..

      Gee Are


Trackbacks & Pingbacks

  1. […] in setting up iCloud email, calendars and contacts on Windows Phone 8.1. Getting iCloud email and iCloud calendars running on Windows Phone 7 and Windows Phone 8 is a hardship. Getting […]

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Comment