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    Fixing Mac OS X 10.10 Yosemite Notes Crashes And Exchange Syncing Bugs

    Gee Are PabstBy Updated:71 Comments3 Mins Read
    Mac OS X 10.10 Yosemite icon

    Update: ‘Fixing Mac OS X 10.10 Yosemite Notes Crashes And Exchange Syncing Bugs’ also applies to Mac OS X 10.11 El Capitan
    Mac OS X 10.10 Yosemite iconIn this post I show you how to fix Mac OS X 10.10 Yosemite Notes crashes and Notes syncing bugs with an exchange server. The fix should work on previous Mac OS X versions like 10.7 Lion, 10.8 Mountain Lion and 10.9 Mavericks, too. Upgrading to Mac OS X 10.10 Yosemite leads to several bugs concerning Gmail and exchange syncing. Further more, it could lead to Notes app crashes and syncing bugs with exchange server. I on my own faced these two major bugs on my MacBook Pro (mid 2012).

    First, I got Gmail and Exchange mail syncing problems. I could not move mails from the inboxes to a folder. All moved mails appeared again in the inbox after a few seconds when I went back to the inbox. I’ve already posted fixes to overcome the Gmail bug on Yosemite and Mavericks, which perfectly works for me. In the meantime, Apple released an update for the mail.app to resolve the Gmail bug on Mac OS X 10.9 Mavericks.

    Second, the Notes app did not sync my Microsoft Exchange account, nor from my Mac to the exchange server, neither from the exchange server to my Mac. I fixed it following this work around:

    Caution: If you got, in addition to IMAP and/or Exchange notes, sole-locally stored notes or POP3 notes, you have to take care on your own to save them separately! If you do not save them, they will be gone / deleted following this instruction! Following these steps is at your own risk!

    Cleaning caches and notes app container resolves Mac OS X 10.10 Yosemite Notes crashes and exchange syncing issues. Could you fix it, too? Let us know and post your experience!

    Stay tuned! 😉

    Hi there,my name is Gee Are, blogger and analyst. Blogging is my Passion! I’m the founder and owner of the two blogs called pabst.socialmedia and miapple.me - Tech.Blog.My work experience as a blogger and analysist (Internet Intelligence, SEO and social media) is the basis of the services of pabst.socialmedia.Find more about me.

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    71 Comments

    1. Pingback: Fixing Mac OS X 10.10 Yosemite App Crashes - miApple.me

    2. Randall King on

      Hi, Gee Are. This is a great page.

      I was getting an “Incorrect Password” message in Notes for my Exchange 2010 account even though I know the password is correct. Other apps were syncing data with my Exchange account successfully. I followed your instructions on my MacBook Pro running 10.10, but what happened is that my Exchange account shows up and shows current notes, but the account has the wrong name. (I had renamed the account in System Preferences > Internet Accounts.) It shows the name that the account used to have a long time ago.

      I’ve tried removing and re-adding the account, and I’ve tried doing your instructions again. It seems like maybe it was storing an Exchange account in Notes that I had previously deleted and it was using that password instead of my current password. Is there a way to clear out the accounts manually by deleting some files in Finder?

      Reply

    3. Pingback: Fixing Notes Crashes And Exchange Syncing Bugs on Mac OS X 10.9 Mavericks - miApple.me

    4. Apolonious on

      Thanks a lot Gee. I upgraded to OSX 10.10 a week ago and noticed that tha App Store aplication and the Drop Box crashed on startup. After searching long on the web came to your article and “lo and behold”! I i used your technique but instead of doing it for NOTES, I just follow your steps but number 5 i trow away the files containing app store. Finally after days searching, its all right. Thanks again!!!!

      Reply
    5. Sara on

      thanks so much for your detailed reply, appreciate it. I will keep it on file. I deleted the calendar accounts earlier and restored to the latest back up and now the calendars are working again! I hope it stays working but if not I will try your method! When you say click go, where is go?! Thank again

      Reply
    6. tony on

      SO My notes is crashing after following the instructions twice. Notes are fine in cloud can see them on my phone and open the Notes program on my other computers running yosemite. I think it is the application itself is there any other way to address this?

      Thanks

      Reply
      • Gee Are Pabst on

        Hi Tony,

        do I correctly understand you that you got several computers running on Yosemite and only on one single computer Notes are crashing? did you apply my instructions on the other computers as well? And does it work there?

        Cheers,
        Gee Are

        Reply
        • tony on

          So yes I have two desktops and one laptop running Yosemite and the notes are working fine on those boxes (as they are on iPhone and iPad) My wife’s laptop is also fine (i know different data) ironically my newest machine is the one that I have trouble with and to date only notes is effected. I applied you clear instructions on the effected machine but not on any of the ones that are working normally. When I open notes I get this mess of code in a Notes quit titled window. Access to my notes using safari logging into iCloud solves access issues but I cannot fathom what could be causing notes to crash on this one machine (27″ late 2013 build 1TB flashHD)

          Reply
          • tony on

            Hi again I should say thank you for helping and now reading through the code error I found this closer to the top

            “‘Got more than one folder with folderId AAMkAGFkMTc0ZWVjLTAxMWItNDg5MC1iY2EyLThmYWFlZWQyMmRkNwAuAAAAAAD5vQW1SAs/RqJu9HwRvqF5AQBM++7EiA4gR50/5LuOHC9iAAAAclNHAAA='”

            hope that is a good clue 🙂

            Reply
            • Gee Are Pabst on

              Hi Tony,

              Go to “Preferences Panel >> Mail, Contacts and Calendar”

              Look in the preference panel: Maybe your Exchange account had set up two accounts and maybe both have selected notes’s sync.
              Select only one. Hope this helps.

              Cheers,
              Gee Are

              Reply
              • tony on

                Hi Thanks for the suggestion a little confused as Mail, Contacts and Calendar is IOS right not Yosemite? If you have any idea what the folder would be named I could hopefully search for it and see

                Thanks

                Reply
                      • tony on

                        Got you just looked and I only have one account for each of my accounts listed :(. I do not want to delete them so I think I am stuck

                      • Gee Are Pabst on

                        Hi Tony,

                        are you using Mac’s Mail App? If not, open it and let it sync for a while. Maybe this solves your issue. If this doesn’t work either, repeat the entire tweak in my original post and don’t forget to reboot your Mac. Sometimes it is needed to do it twice…

                        Cheers,
                        Gee Are

                      • tony on

                        Thanks Gee I leave mail open 24 hours a day for months at a time in some cases I rarely shut down my computers. I have done the procedure twice but will try it a few more times and see if that helps. hoping the next upgrade will fix the issue I am wondering if Yosemite set up new folders and the one from maverick is still hiding somewhere.

    7. Sara on

      HI I wonder if you can help on something else? Since upgrading to Yosemite, my calendar will not sync with my work exchange server. Email syncs fine. Also it all works together on my ipad and my iphone running iOS 8.1. I have a 2009 macbook pro which works like a charm except for this niggle since Yosemite.

      Any suggestions would be gratefully received!

      Reply
      • Gee Are Pabst on

        Hi Sara,

        you can try in an analogue way for exchange calendar (On your own risk! Make a backup!):

        1. Go to ‘System Preferences…‘, ‘Internet accounts‘ and deactivate all ‘Calendars‘.
        2. Close Calendar app.
        3. Go to finder and click on ‘Macintosh HD/library/caches‘. Drag all the contents of the folder to the trash.
        4. Click on the finder, click ‘Go‘, hold the option key and click on ‘Library‘ (will not appear if you don’t hold the option key). 5. Go to the folder ‘Caches‘ again and drag everything in the folder to the trash again.
        6. Click on the finder, click ‘Go‘, hold the option key and click on ‘Library‘ and then on the folder ‘Containers‘. Drag com.apple.CalendarAgent, com.apple.CalendarAgent.CalNCService and com.apple.CalendarFileHandler to the trash.
        7. Click on the finder, click ‘Go‘, hold the option key and click on ‘Library‘ and then on the folder ‘Calendars‘. Drag everything in the folder to the trash again.
        8. Restart your computer.
        9. Empty trash.
        10. Go to ‘System Preferences…‘, ‘Internet accounts‘ and activate all ‘Calendars‘.
        11. Open notes again and wait for a while till updating of Calendar app is finished.

        Let us know if this works. 😉

        Cheers,
        Gee Are

        Reply
    8. bpw on

      Worked perfectly with Yosemite GM Notes crashes. Thank you. Also I had to wait few minutes until iCloud Notes resync.

      Reply
    9. MacRicow on

      Hi,

      It worked perfectly for me and it was instantaneous (my notes are only around 200 Ko).

      But it don’t get what’s the Notes checkbox in System Preferences iCloud Panel, provided my notes are still synchronized on iCloud, even not checked…?

      By the way, I guess (I’m on a French version) that there’s a small misspelling on point 4 : it’s not «librairies», but «Library», same folder as the one in point 5.

      Thank you for your help.

      Reply
      • Gee Are Pabst on

        Hi MacRicow,

        thanks for your feedback, misspelling in 4. corrected!

        Regarding the Notes Checkbox: Did you wait for some minutes (sometimes it takes time)? Did you reboot your computer? Maybe this helps.

        Cheers,
        Gee Are

        Reply
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