Install the latest Flash player, test if iTunes is running now. If not, install the latest Java. If iTunes is still not running, try the next fix:
Fix 2:
The most successful fix is to copy the file ‘QTMovieWin.dll‘ from
c:\program files (x86)\common files\apple\apple application support\ to
c:\program files (x86)\iTunes.
Now iTunes should work correctly without any crashes. If iTunes is still not working, try to ‘cut & paste’ the file instead of copying it (Kudos to miApple.me’s commentator ‘Rex’).
Fix 3:
In many cases it seems that there is a problem with the Intel HD graphics 4000 driver. Download and install either the latest Intel HD graphics 4000 driver for your computer from the Intel support homepage, or, in most cases even better, from the computer manufacturer’s support page. If iTunes crashes still persist, you should try the other way round and downgrade the graphics driver to an older version of the Intel HD 4000 graphics driver. If you are not very experienced in up- and downgrading drivers, try Fix 4 first!
Fix 4:
l9ChevyDriven85 reported that there is a solution without downgrading the Intel HD 4000 graphics driver (maybe it will work for other drivers, too):
Click on the Windows Button, go to the ‘Control Panel‘ and open ‘System‘.
Click on ‘Advanced system settings‘ and the ‘System Properties‘ window opens.
Click on the ‘Advanced‘ tab and hit the ‘Environment Variables’ button.
Find and highlight the ‘Path‘ variable in the ‘Systems Variables‘ section and click on ‘Edit‘. The ‘Edit System Variable‘ window opens.
Finally, place your mouse cursor at the very end of the ‘Variable Value‘ and paste exactly the following value to the end: ‘;C:\program files (x86)\common files\apple\apple application support\. The semicolon ‘;‘ is essential!
Source: miApple.me
If you, at least, followed one of the above mentioned fixes, iTunes 11 crashing and freezing should be resolved. If you succeeded, let us know and comment! If not, describe me your problem in the comment section and I will try my very best to help you to fix it!
Hi there,my name is Gee Are, blogger and analyst. Blogging is my Passion! I’m the founder and owner of the two blogs called pabst.socialmedia and miapple.me - Tech.Blog.My work experience as a blogger and analysist (Internet Intelligence, SEO and social media) is the basis of the services of pabst.socialmedia.Find more about me.
Thank you, thank you, thank you! After sitting for hours trying various solutions and having no luck at all, your Fix 2 took 10 seconds and solved the problem straight away!
Fix 2 worked brilliantly! As someone not very techy minded, found your solution after a bit of a search, followed your instructions and …. voila! Thank you very, very much!
Did you install iTunes automatically via the Apple update service? Or did you download it from Apple’s homepage? If you did the later, you should run the installation ‘as administrator’?
Beside this, did you follow any of the above mentioned fixes?
The iOS7 upgrade set my iPhone 4 to recovery mode after a crashed installation (error code 4005) under Win 8.1. iTunes 11.1 won’t recognize the Phone in recovery mode due to incompatible “recovery mode”-drivers (“Unknown_Device”). Just booted an old Win7 installation – hoping to fix it this way.
Thank you for your help on iTunes for windows 8. The fix number 2 coping the file noted worked.
This was after many chats with Apple and Microsoft, certainly make you wonder that they could not fix the problem? Excellent advise thanks again.
I downloaded iTunes 11.1.4 successfully to a 32 bit Windows 8.1 Asus Transformer T100 laptop running Windows 8.1.
However I can not find the airplay speaker icons in iTunes that are described in the iTunes support pages claiming Windows can stream to air express enabled speakers.
I have a Mac and might have gotten an iPad instead of the Asus Transformer T100, but am put off by the lack of flexibility iPad offers in terms of no mouse or track pad options which reduce productivity applications.
I have invested a lot in airport expresses so am hoping you can help!
it is most likely not a Windows issue, but an Airport express one. If your Airport Express is not set up correctly the Airplay symbol will not be shown on your Windows PC. Check this Apple support document: http://support.apple.com/kb/ht4587
My advice is ro configure the AE in that manner that it extends an existing WLAN network. Your PC nees to be in the same WLAN network.
Hello, i did try all of the methods above and iTunes is still not working. I have that error “APPCRASH CoreAudioToolbox.dll” I deleted all of the apple applications and reinstalled the itunes but still it is not solved. Could you please help me with my problem?
Getting iTunes 11 running on Windows 8 and Windows 8.1 seems to be simple for some people (like me), but others report about iTunes 11 crashes on Windows 8 and Windows 8.1 after starting even if they got iTunes installed on Windows 8 or Windows 8.1: After opening iTunes it crashes after a few seconds, iTunes freezes or crashes when starting iTunes Store. I collected 4 workarounds to get iTunes crashing or freezing fixed.
96 Comments
Thanks Mate. Fix 2 resolved my issue on Windows 8.1 RTM (have access…don’t ask 😉 )
RT @NetOpWibby: I was having issues running iTunes on Windows 8 and found a helpful link | http://t.co/HYOEesF4Uw | Posting this for poster…
Thank you, thank you, thank you! After sitting for hours trying various solutions and having no luck at all, your Fix 2 took 10 seconds and solved the problem straight away!
You are welcome! Don’t hesitate to follow miApple.me on Email, Twitter, Google+ or Facebook!
Fix 2 worked brilliantly! As someone not very techy minded, found your solution after a bit of a search, followed your instructions and …. voila! Thank you very, very much!
Pingback: @NetOpWibby
my problem is in windows 8, if i try to update itunes 11.1 its getting started but at the end it shows there are error is signatures and update fails
Did you install iTunes automatically via the Apple update service? Or did you download it from Apple’s homepage? If you did the later, you should run the installation ‘as administrator’?
Beside this, did you follow any of the above mentioned fixes?
Fantastic – it worked! After trying numerous suggested solutions, I went through these steps. Fix 4 worked! Thanks!
The iOS7 upgrade set my iPhone 4 to recovery mode after a crashed installation (error code 4005) under Win 8.1. iTunes 11.1 won’t recognize the Phone in recovery mode due to incompatible “recovery mode”-drivers (“Unknown_Device”). Just booted an old Win7 installation – hoping to fix it this way.
Pingback: iTunes 11.1 And iTunes Radio Running On Windows 8 And Windows 8.1 | miApple.me
Thank you for your help on iTunes for windows 8. The fix number 2 coping the file noted worked.
This was after many chats with Apple and Microsoft, certainly make you wonder that they could not fix the problem? Excellent advise thanks again.
I downloaded iTunes 11.1.4 successfully to a 32 bit Windows 8.1 Asus Transformer T100 laptop running Windows 8.1.
However I can not find the airplay speaker icons in iTunes that are described in the iTunes support pages claiming Windows can stream to air express enabled speakers.
I have a Mac and might have gotten an iPad instead of the Asus Transformer T100, but am put off by the lack of flexibility iPad offers in terms of no mouse or track pad options which reduce productivity applications.
I have invested a lot in airport expresses so am hoping you can help!
Thank you!
Hi S.,
it is most likely not a Windows issue, but an Airport express one. If your Airport Express is not set up correctly the Airplay symbol will not be shown on your Windows PC. Check this Apple support document:
http://support.apple.com/kb/ht4587
My advice is ro configure the AE in that manner that it extends an existing WLAN network. Your PC nees to be in the same WLAN network.
Cheers,
Gee Are
Hello, i did try all of the methods above and iTunes is still not working. I have that error “APPCRASH CoreAudioToolbox.dll” I deleted all of the apple applications and reinstalled the itunes but still it is not solved. Could you please help me with my problem?
Many Thanks.
Pingback: How To Install iTunes On Windows 8 And Windows 8.1 | miApple.me