Did Microsoft downgrad your SkyDrive storage from 25 GB to 7 GB, too? Then read this! I’m using SkyDrive [Update: now it is called ‘OneDrive‘] for a long while, it was my very first cloud storage and I primarily used SkyDrive to share photos with my family and friends. And what was cool with SkyDrive, was the free 25 GB of cloud storage.
Beside this, a very informative site is the SkyDrive blog [Update: SkyDrive Blog is offline and now it is called ‘OneDrive Blog’] with the latest information about SkyDrive. You can follow SkyDrive [Update: SkyDrive] on Twitter, too. If I had followed this before, I would have been informed about that a new version of SkyDrive was planned to start at the ending of April 2012. The new SkyDrive has now only a free 7 GB of storage.
Further more, there was a so-called loyality offer period until 21st of April 2012 to keep the original free 25 GB of Skydrive storage. But I wasn’t informed by Microsoft about that offer, so I missed this loyality offer period: My 25 GB were downgraded to 7 GB! I was really annoyed! I read in some blogs that there was only one automatic process to keep the 25 GB by Microsoft: If you had used more than 4 GB before 21st of April 2012 then you kept your 25 GB automatically. If you had got less, your SkyDrive was downgraded. So was me…
More than a month later I thought again about that issue and I came to the conclusion that there must be a kind of backdoor to regain the free 25 GB…
I googled intensively for a while and I found a hint in the Microsoft Answers. There is mentioned a Microsoft Skydrive billing support page. So I filled in the form and wrote that I was using SkyDrive for a long while and that I was astonished about the downgrade from 25 GB to 7 GB.
Within 12 hours I got a pleasant answer: “We have checked your e-mail account and we found out that you have already used SkyDrive before 22nd of April. Therefore, we increased your storage to 25 GB.”
Stay tuned! 😉